General Manager @The Learning Designer.
1) Digital training. Creative e-Learning. Interactive online content.
2) Experienced trainer & consultant for customer service, BPO activities and operational support.
+13 years in training, facilitating and instructional design (Romania, Central & Eastern Europe)
+3 years in managing large strategic projects in learning & development
+7 years in serving customers directly (Customer Service & Sales)
+3 years as people manager in Corporate environment
+4 years in freelancing and entrepreneurial activities
+50 clients served, corporate and SMEs, from various industries
+5,000 participants in training sessions
+7,000 workshop hours delivered